1. Farmers Best is a grocery selling platform- selling fresh and safe agro-products cultivated by small and marginal farmers. To add convenience to our customers we also offer many essential grocery items to make sure our customers can benefit from a one-stop platform for the purchase of their entire kitchen. Such as cooking oil, eggs, grains & lentil, tea, sugar, and other everyday grocery essentials.

We do not like to call our vegetables organic. However, we can say that our vegetables are produced by selected farmers who follow “Good Agricultural Practice”. And we encourage our farmers to use Homemade Compost as fertilizer and natural pest killer instead of Chemical Pesticide.

  1. We work closely with farmers in villages and rural communities and supervise them to cultivate their farmland to produce safer and fresh vegetables which ensure your healthy life and promotes personal well-being.

You can browse through the site or use the categories or the search button to find your desired products. You can then add them to your shopping bag and click on place order. You have to just give us your delivery address and phone number and you are set. A Farmers Best representative will call to confirm and then we will deliver your order right to your home or office on the delivery date.

You can register by clicking on the “Login/ Register” link at the top right corner of the homepage. Please provide accurate information in the form that appears. You can review the terms and conditions, provide your payment mode details and, submit the registration information.

“My Account” is the section you reach after you log in at farmersbestbd.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

“My Shopping List” is a comprehensive list of all the items previously ordered by you on farmersbest.com. This enables you to shop quickly and easily in the future.

You can edit your products in the cart before checkout. If you’ve already placed your order, you can cancel and reorder or you can call 01400333000, 09610224224 or inbox m.me/farmersbestbd to change your order.

Farmers Best currently operates in selected areas inside Dhaka city.

We deliver in specific localities across Dhaka city. Click Here (Linked to our Delivery Information Page) to check if we deliver in your area.

We have categorized delivery cost in two delivery zones:
Zone -1 (Uttrar, Bashundhara R/A Baridhara Diplomat Zone, Gulshan 1, Gulshan 2, Niketon- Gulshan, Banani and Banani DOHS. For all orders in zone -1 we charge 60 TK.
Zone -2 (Nikunjo 1 and 2, Badda and Sahajadpur area, Dhanmondi, Lalmatia- Mohammadpur, Mogbazar and Neighbouring areas, Mohakhali DOHS, Baridhara DOHS, Mirpur DOHS, Mirpur 10,11,12). For all orders in zone – 2 we charge 100 TK.

For the convenience of our customers, we deliver every- Monday, Wednesday, Friday & Saturday of the week.

We deliver from 10 AM to 7 PM every day Monday, Wednesday, Friday & Saturday of the week.

You can make payment online via credit card & bank card through secured payment gateway. You can also pay through bKash. We also accept Cash on Delivery.

Our bKash payment number is 01404000015. To Pay through bkash click “Make payment” and write your name in the reference box. It will be convenient for us if you share the last 4 digits of your bKash number with us here after payment.

Farmers Best provides easy and hassle-free cancellation. However, as we work with highly perishable items, we request customers to pre-order and also customers are requested to cancel before 5pm, prior to the delivery day .You can cancel your order via the website or call 01400333000, 09610224224, or inbox m.me/farmersbestbd before it is dispatched for your home.

Yes, you can do this by calling at the following numbers 01400333000, 09610224224 or inbox m.me/farmersbestbd, but it must be requested by 5 PM one day prior to the delivery day.

Farmers Best is committed to 100% customer satisfaction. We request all our customers to check and verify your order according to the invoice, in the presence of our delivery personnel. If you are dissatisfied for any reason you may return your purchase with our delivery personnel in that instant. If you choose to return any product you are not satisfied with after our delivery personnel leaves then you are requested to contact our customer service and return the product on the same day of the delivery date- with Original Packaging. Email us at cs@farmersbestbd.com or call us at 01400333000 with your order number to receive your return authorization.

If you find any sort of issue while receiving your delivery- you can choose to not receive the product you are dissatisfied with and not pay for it. If you find any problem after our delivery personnel leaves you are then advised to call our customer service and inform us about the problem the same day of the delivery. Then depending on our management’s decision and our conditions & policies the product will be compensated or replaced.

For any complaint and query please contact us via ‘Help & Contact’ in the bottom page in farmersbest.com or call 01400333001, 09610224224 or inbox m.me/farmersbestbd


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